Terms, Policies & Compliance

Clear, transparent documentation outlining how we work, how data is handled, and the standards we operate to.

Core Operational Terms

General Terms & Conditions

Defines the general terms of business that apply to goods, services , and equipment.
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Rental Terms & Conditions

Sets out the terms that apply where equipment is supplied on a rental or hire basis
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Maintenance Plan Terms & Conditions

Explains the scope, inclusions, and conditions of our maintenance and service plans.
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Privacy, Safety & Governance

Privacy & Cookies Policy

Explains how personal data is handled when using our website or contacting us
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Health & Safety Commitment

Outlines our aproach to health and safety and our commitment to safe working practises
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Risk Assessments & Method Statements

Servicing & Planned Maintenance

Outlines the standard procedures, risk, and control measures associated with routine servicing and planned maintenance activities.
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Breakdown & Repair

Covers fault finding, diagnostics, repair activities, and the control measures applied during breakdown attendance and equipment repairs.
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Installation

Details the procedures, risks, and control measures associated with the installation and commissioning of equipment and associated systems
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